Privacy Policy

PediMD respects each individual’s right to personal privacy.  We will collect and use information through our Web site only in the ways disclosed in this statement.  This statement applies solely to information collected at PediMD’s Web site.

Part I. Information Collection

PediMD collects information through our Web site at several points.  We collect the following information among primary visitors:  name, address, phone number, email address, credit card number (if applicable) and purchase history.  We may also collect names and addresses of people who are shipped our product if that information is divulged by our users.  We collect the following general data that may be personally identifiable information:  purchase information, purchase history and website pages viewed.  We collect this information through our shopping cart, mailing list form, customer contact form and anonymous clickstream tracking using web log files.  For our mailing list, we collect email addresses, first name, last name, address, city, state and zip code.  For online ordering, we collect email addresses, first name, last name, full billing and shipping addresses, date of birth, credit card information and order history.  We may employ the use of cookies.  A cookie is a small meaningless text file that our Web server places on a user’s computer hard drive to use as a unique identifier.  Cookies enable PediMD to track usage patterns and deliver customized content to users.  Our cookies do not collect personally identifiable information.

Part II.  Information Usage

The information collected by PediMD will be used for communication and email marketing purposes.  Registered users who provide information will receive our newsletter and emails with special offers or information on our foot health products and events.  Out of respect for the privacy of our users, we present the option to opt out of these types of communication.

The information collected by PediMD may be used to create customer profiles based on browsing or purchasing history.  We may share data with third parties supporting our internal sales and marketing processes:  shipping, compliance, printing, email distribution and credit card authorization companies and/or direct marketing consultants.  These third parties will use this information only to support PediMD’s internal sales and marketing processes.  No information will be shared with companies not directly related to this activity.

We do offer links to other Web sites.  Please note:  When you click on links to other Web sites, we encourage you to read their privacy policies.  Their standards may differ from ours.

Our Web site offers the ability to post reviews about our products.  Please be advised that information posted in these venues becomes public knowledge.  If our policy on information collection or uses changes, we will update you by posting the information here within 48 hours of the change.

Part III.  Access to Information

PediMD maintains the accuracy of our information by following up on returned mail and email and making any changes requested by its customers.  Users may contact us to access their own personal information and inform us about inaccuracies they may find.

Part IV.  Refunds, Returns, Cancellation & Shipping

Refund & Return: We offer a full 30-day money back guarantee for unopened products. If products are over 25% used we offer a partial refund based on the amount of remaining product.

Cancellation: All orders must be canceled within 24 hours of placing the order. If an order has yet to be shipped we will also accept a cancellation.

Shipping & Handing: Packages are shipped within 3 business days of receiving the order. Our standard ground shipping takes between 5 to 10 business days within the continental US. We currently do not ship packages internationally.

For more information about out policies or if you have not received your order within 21 days from your purchase date, please contact us at info@pedimd.com or call our toll free number at 1-800-300-0084.

Part V.  Data Storage and Security

PediMD protects user information with the following security measures:  unified threat management firewalls, encryption and other technology and procedures used to protect consumer privacy.

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